We have fun, work hard and aim high - to be the best we can be.

As a local, independent 5 star family business we've been giving history a ‘damn good telling’ since 1985.  The unique personality of our team shines through everything we do and guarantees a warm welcome and memorable experience for our visitors. 

Our multiple awards and reputation recognise our desire to give the best quality experience – for our visitors, our team and local community.

Excited to join us but not sure you tick every box? 

Don't worry. We don't do boxes!

We always want to hear from people who care about visitors first and last, are passionate about our beautiful city, relish a challenge and will thrive working with our great team. 

It's important to us that you to feel comfy, confident and at your best when we meet. Get in touch to help us understand how we can meet your needs and give you a warm welcome. We want you to shine!

Pop us an email join@mercattours.com and we'll take it from there or, if you prefer a chat, call 0131 225 5445 and ask for a member of our Leadership Team.

Our promise to be an inclusive employer runs deep. This is clear through our public commitment to the Ban the Box, Race at Work Charter and Opening Doors campaigns. We're working to partner with 'Only a Pavement Away', 'Who Cares? Scotland', the Refugee Employment Network and Euan's Guide to offer job opportunities to all - no boxes to tick.

A Warm Welcome for Everyone

Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do - from the team we nurture, the visitors we welcome and the history we share.

We are continually growing to fulfil our ‘why’ – to make meaningful connections that benefit everyone in an inclusive way for all.

In the last few years, we’ve doubled our team to 50 people. In the past we have been bigger and have learnt that operating at this smaller scale means we look after our team, visitors and community far better. 

We’re responsible for all the choices we make - how we run our business, spend our money and mindful that our team is representative of our visitors.  We want to create a sense of belonging for everyone at Mercat and will keep working hard to review and achieve this. Thank you for being a part of our community.

Your Benefits

We believe in looking after people - our visitors, team and community - that's the Deal.  Here are just a few of the benefits you'll receive with us;

• REAL Living Wage + for all
• Living Hours
• Permanent, secure contracts - no fixed term or 'zero hour'
• Guaranteed annualised pay
• Flexible working incl jobshare options
• Fair Work Employer - championing respect with fulfilling and secure work and opportunities to grow
• Mercat holds a Home Office Sponsorship License for Skilled Worker Visa applicants
• Personal development and training plan
• Access to Bike to Work scheme
• Access to ASVA card 
• Interest free loans on travel e.g. annual bus pass
• Trained Mental Health First Aiders onsite
• Employee Assistance Programme with 24/7 confidential support for you and your families
• Income Protection Insurance Cover
• 3 Team Action Groups to shape company direction and activity - Wellbeing, Development and Green
• Use of company holiday home in Birnam, Perthshire
• Annual profit-share bonus

Click to watch the video below and see what you can be part of!